Privacy Policy

This Privacy Policy explains how SkillBid (“SkillBid”, “we”, “us”, “our”) collects, uses, shares, and protects your information when you use our website and services (the “Platform”).

1. Information we collect

• Account information: name, email address, phone number, username, profile details.
• Identity / verification (if required): information needed to meet compliance or payment partner requirements.
• Transaction information: amounts, currencies, escrow status, payout status, fees, timestamps, and references.
• Payment-related data: we may store limited data such as payment references, authorization tokens, and card metadata (e.g., brand/last4). We do not store full card numbers or CVV.
• Communications: messages, support requests, dispute evidence, and files you upload.
• Usage & device data: IP address, browser type, device identifiers, log and analytics events, cookies.

2. How we use information

• Provide, operate, and secure the Platform (authentication, account management, fraud prevention).
• Process escrow funding, releases, refunds, payouts, and related communications.
• Support dispute resolution and enforce Platform policies.
• Improve performance, reliability, and user experience (analytics, debugging, feature improvement).
• Comply with legal obligations and payment partner requirements.

3. How we share information

We do not sell your personal information. We may share information:

• With payment processors to process payments and comply with their requirements.
• With service providers who help us host, secure, and operate the Platform (under confidentiality obligations).
• For legal and safety reasons if required by law, court order, or to prevent fraud/abuse.

4. Cookies

We use cookies and similar technologies for authentication, security, and basic analytics. You can control cookies through your browser settings, but disabling cookies may affect Platform functionality.

5. Data retention

We retain information as needed to operate the Platform, resolve disputes, comply with legal obligations, and enforce our policies. Retention periods may vary based on the nature of the data and legal requirements.

6. Security

We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.

7. Your choices and rights

You may request access, correction, deletion, or closure of your account (subject to legal and compliance obligations). Contact us at support@myskillbid.com.

8. Changes to this policy

We may update this Privacy Policy from time to time. Continued use of the Platform after updates means you accept the revised policy.

9. Contact

Email: support@myskillbid.com