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TRUST & PROTECTION

Payments, revisions & refunds — designed for trust

SkillBid is an escrow-first freelancing platform built to protect both clients and freelancers through structured workflows, transparent records, and fair dispute handling.

Secure payments

Clients can pay using PayPal, bank transfers, card transactions, and M-Pesa for East African and African clients. Funds are held securely in escrow and released only after approved delivery.

Structured revisions

Clients may request up to three revisions through a dedicated review panel without direct chat. Submissions can be previewed, notes added, and additional materials attached for clarity.

Refunds & fast resolution

Refunds are always available, including after the first submission. While SkillBid encourages amicable resolution through revisions, client protection comes first. Refund disputes are reviewed within 24–48 hours, with final refund timing depending on bank or payment provider processing. Applicable service fees may apply.

Community of excellence

SkillBid is building a community of trust, accountability, and transparent services, protecting clients from missed deadlines and substandard work while setting clear professional standards for freelancers.